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  • I canceled my Sears dishwasher order. But where's my refund?

    Christopher Elliott|Mar 21, 2024

    Yilun Liu canceled her Sears dishwasher order three months ago. But the company is still holding her $540. Will she ever get a refund? I canceled a dishwasher order after Sears repeatedly delayed the delivery and installation. It's been two months, and I still have not received my refund for the canceled order. I've called, emailed, and chatted online with Sears, which repeatedly promised a refund in 7 to 10 days. Every time the ten days were up, I followed up because I still did not see the ref...

  • FINISH THE LYRICS

    Mar 21, 2024

    ACROSS 1. Swell up 6. Pendulum's path 9. Type of salmon 13. *Steve Miller Band: "I want to fly like an ____" 14. Simon & Garfunkel, e.g. 15. Popular winter boot brand 16. Ohio city 17. Lodge 18. Squirrel away 19. *Glenn Frey: "The pressure's high just to stay alive 'cause ____ ____ is on" 21. *John Travolta in "Grease": "I got ____, they're multiplyin'" 23. Automated teller 24. Clarified butter 25. Bad-mouth, slangily 28. Stag 30. Tartans 35. "I'm ____ you!" 37. Commies 39. Monocot's alternative...

  • FINISH THE LYRICS - Solution

    Mar 21, 2024

  • Sudoku, March 21

    Mar 21, 2024

  • Sudoku, March 21 - Solution

    Mar 21, 2024

  • JP Doodles

    Barry McWilliams|Mar 14, 2024

  • Unprofessional Conduct

    Wayne and Tamara Mitchell|Mar 14, 2024

    I am sitting here so unsure of what to do anymore. I've never asked anyone for help of this type, as many people come to me for answers. I am a social worker and my husband is a psychologist. We should have the answers, but we just don't. We have been married 10 years and have an 8-year-old daughter. The problem as I see it is my husband refuses to help out at home. He will not do anything associated with domestic work. He does not mow the lawn. What he does is work a full-time job, play music i...

  • Lyft surprised me with a $150 cleaning charge. Is that allowed?

    Mar 14, 2024

    Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed -- and will the charge stick? I took a Lyft recently in New York. I did not damage the vehicle, but after the ride, Lyft charged me a $150 damage fee. Initially, my bank flagged the charge as fraud. However, when I contacted Lyft and asked for an explanation, the company claimed I caused damage to the car. Lyft also sent photos that the company said the driver had shared. I did not cause any damage...

  • UPS didn't deliver my package on time. Can I get a refund?

    Mar 14, 2024

    Sue Maier's sister sends her luggage to London via UPS, but the package misses her by a day. Can she get her money back for the shipping costs? I'm hoping you can help me obtain a refund from United Parcel Service. It's for a shipping fee that my sister paid to UPS to send me a package containing the contents of a backpack that I accidentally left behind when she drove me to the airport to board a flight to London. My sister shipped the contents of the backpack to the address of my hotel in Lond...

  • SPRING'S IN THE AIR

    Mar 14, 2024

    ACROSS 1. College cadet program 5. Comedian Schumer 8. Not square 11. October birthstone 12. Dueling weapon 13. FlambÈ 15. Capital of Azerbaijan 16. Rugged rock 17. Actress Vergara 18. *What many chicks are doing in spring 20. "Me and Bobby McGee" singer-songwriter 21. *What the weather does in spring across the U.S. 22. Make a seam 23. Old name for 5-iron in golf 26. Facing 30. 20s dispenser 31. Bodily fluids 34. Steak choice 35. Dungeness and snow, e.g. 37. "Chapter" in history 38. African...

  • SPRING'S IN THE AIR - Solution

    Mar 14, 2024

  • Sudoku, March 14

    Mar 14, 2024

  • Sudoku, March 14 - Solution

    Mar 14, 2024

  • JP Doodles

    Barry McWilliams|Mar 7, 2024

  • Inheritance

    Wayne and Tamara Mitchell|Mar 7, 2024

    I have a mother who is constantly yelling at me for the smallest things, regardless of whether or not it is my fault. She tells me how hopeless I am, even though I get really good grades and excel in all my extracurricular activities. Whenever I defend myself, she tells me I have an attitude problem. She puts words in my mouth and denies anything she ever did wrong. She told me she is going to kick me out of the house because she thought I was rebellious. She doesn't even know what that means...

  • I paid an extra $1,796 to get to my cruise.

    Christopher Elliott|Mar 7, 2024

    After Elaine Simmons' flight reservation is lost, she pays an extra $1,796 to get to her NCL cruise. Why won't the cruise line help her recover the money? Q: I recently took a Western Mediterranean cruise with my family, which included flight arrangements made through Norwegian Cruise Line (NCL). On the morning before our scheduled departure, we tried to check in online, but the first leg of our flight was not showing up on the Delta Air Lines app. We contacted the NCL air department. A...

  • Help!

    Christopher Elliott|Mar 7, 2024

    Carolyn Hoke has been waiting more than a year for her refund from American Queen Voyages for a canceled cruise. Why is it taking so long -- and how can she speed up the process? I booked a seven-night river cruise from St. Louis to Minneapolis with American Queen Voyages. But it was canceled in November 2022. I requested a full refund, but as of today, I have not received it. The American Queen Voyages representatives are very apologetic when I call them. I've escalated my request to the...

  • MARCH MADNESS

    Mar 7, 2024

    ACROSS 1. Window addition? 6. Huge software company 9. Spill the beans 13. Watcher 14. Acronym, abbr. 15. Words to live by 16. Ocean-dwelling ____ ray 17. Polynesian necklace 18. "Once upon a midnight dreary" bird 19. *Fill-in-the-blanks, March Madness style 21. *"One ____ Moment" 23. Like jalapeÒo 24. Give off 25. Bean counter? 28. *Dominate opponent, slangily 30. *____-elimination tournament 35. Bricklayers' carrier 37. Wood sorrels 39. Jeweler's unit 40. Alight, past tense 41. Swings around...

  • MARCH MADNESS - Solution

    Mar 7, 2024

  • Sudoku, March 1

    Mar 7, 2024

  • Sudoku, March 1 - Solution

    Mar 7, 2024

  • JP Doodles

    Barry McWilliams|Feb 29, 2024

  • Ulterior Motive

    Feb 29, 2024

    Life was not this complicated a year ago--said laughing while banging their head on the keyboard. I can make this short, but there is so much and I want to be fair. Stage one: friends. A friend decides our relationship needs to be advanced to a sexual/dating level. This was probably his objective when we first started hanging out, however, I could not picture us together. He was not my type, the age difference was huge (15 years), and I just couldn't see an "us." Stage two: friends plus....

  • I never ordered Uber One. Please help me get my money back!

    Christopher Elliott|Feb 29, 2024

    Diego Vega is signed up for Uber One. He has no idea how he's been enrolled in the monthly $9.99 membership, but he does know one thing: He wants to unenroll. But how? I received an offer and an unsolicited credit for an Uber One membership through Capital One. I never asked for it, and there is no way I can reject it. Now Uber is charging me $9.99 per month for something I didn't want, and what's worse, I can't cancel it because Capital One and Uber are unresponsive. Can you please help me...

  • Charged an extra $250 for a Thrifty car rental upgrade. Can I get that money back?

    Christopher Elliott|Feb 29, 2024

    When Leah Page picks up her rental car from Thrifty, it charges her a $250 upgrade fee. Can it do that without her permission? And how can she get a refund? I recently rented a car from Thrifty in Los Angeles. The car I had reserved was not available when I arrived, which I only learned after waiting over an hour in line! Thankfully, a kind agent found a car for me that was available, and I was able to get on my way. Unfortunately, it looks like Thrifty also increased the price of my rental by $...

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