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  • Direct Answers

    Wayne and Tamara|Dec 21, 2023

    In my husband's family, family members send Christmas cards to other family members (parents to children, brothers and sisters to one another, etc.) even though the family always spends time together at Christmas for a meal and gift exchange. My husband and I do not know of any other family that does this. We both always understood Christmas cards were for family members one would not be seeing because they live too far away, or that Christmas cards were sent from one family to another. We do...

  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Dec 21, 2023

    Cunard cancels Jacque Ewing-Taylor's transatlantic cruise and promises to reimburse her expenses. But it doesn't. How can she make Cunard do the right thing? My husband and I were booked on the Queen Mary 2 sailing from Southampton to New York earlier this year. The cruise line canceled the sailing just before our departure. A Cunard agent told us to stay on board that night and depart the following day. The cruise line gave us a form to fill out that said, “For any incurred expenses with y...

  • PROBLEM SOLVED

    Christopher Elliott|Dec 21, 2023

    Jeffrey Schiff's Carrier air conditioner stops working during a heat wave. The manufacturer tells him to wait for the parts. But how long is too long? I’m writing to you because I’ve been unable to resolve a problem through normal customer service channels. My problem is with Carrier, the air conditioning manufacturer. My air conditioner has been down for more than three weeks because of a leaking coil. It is still under warranty. The information I’ve received from Carrier indicates the coil...

  • Crossword

    Dec 21, 2023

    ACROSS 1. Great divide 6. Priestly vestment 9. Took to court 13. Haile Selassie's disciple 14. 10 decibels 15. *Appletini's ____ schnapps 16. Rose oil 17. Maui garland 18. Birth-related 19. *Old Fashioned liquor option 21. *Gin+vermouth rosso+Campari 23. Not him 24. Bye, in Palermo 25. VA.gov beneficiary 28. Puerto follower 30. Like Ferris Bueller 35. Exclude 37. "____ Your Enthusiasm" 39. Green-light 40. Tiny coffee cup, or ____-tasse 41. Cut mission short 43. Not final or absolute 44. Makes a...

  • COCKTAILS - Solution

    Dec 21, 2023

  • Sudoku, Dec. 21

    Dec 21, 2023

  • Sudoku, Dec. 21 - Solution

    Dec 21, 2023

  • JP Doodles

    Barry McWilliams|Dec 14, 2023

  • Direct Answers

    Wayne and Tamara Mitchell|Dec 14, 2023

    My sister is a woman now beginning her thirties. She has had few friends and her boyfriends have never been good for her. Now she has finally found a man who adores her. They had an affair nine years back when he was twice her age and still married. My sister ended the affair, and he separated from his wife. When my sister contacted him this spring, he finalized the divorce and they became a couple. His marriage, which was arranged by his church, was never happy. His parents and his children...

  • PROBLEM SOLVED

    Dec 14, 2023

    Jonathan Sklar orders a meal from KFC through the fast-food restaurant's app. He says the order went to the wrong store. Can he get a refund? I am trying to get a refund from Kentucky Fried Chicken (KFC). I placed an order on their app recently. The order went to the wrong location. I tried to get help at the restaurant, and they did not know what to do. When I called the 800 number to speak to a rep, KFC put me on hold for 30 minutes. I decided to call back the next day, but when I did, I got a...

  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Dec 14, 2023

    Where's Erika Eng's $994? She booked tickets from Washington, D.C., to Paris in 2020. British Airways canceled her flight but never refunded the money. I booked two tickets to Paris on British Airways through Flight Network in 2020. British Airways canceled the flight because of the pandemic. I have tried for years to get a refund from Flight Network. But after numerous calls and emails, I have not received the money. Can you help me? Erika Eng, Arlington Heights, Ill. You're kidding! It's been...

  • Crossword

    Dec 14, 2023

    ACROSS 1. *Herald, Idalia or Ophelia 6. Do this in the bud 9. Parts of play 13. Cocoon dwellers 14. Paleozoic or mesozoic, e.g. 15. Alexandre Duma's "The Black ____" 16. Concerning, archaic 17. Talking Heads' "And She ____" 18. Give a speech 19. *2023 World Series winners 21. *Imploded submersible's destination 23. *Kali Uchis' "I Wish ____ Roses" 24. Don't step on it twice! 25. *Ryan Gosling's #48 Across role 28. Winter window picture 30. Imprisons 35. Aphrodite's son 37. Hindu serpent deity 39...

  • YEAR-IN-REVIEW - Solution

    Dec 14, 2023

  • Sudoku, Dec. 14

    Dec 14, 2023

  • Sudoku, Dec. 14 - Solution

    Dec 14, 2023

  • JP Doodles

    Barry McWilliams|Dec 7, 2023

  • Direct Answers

    Wayne and Tamara Mitchell|Dec 7, 2023

    I'm attracted to my manager. He was the one who showed his interest to me first by complimenting me and making wonderful eye contact. He is single and one year younger than me. Until today he only asked me out one time and that was when a close friend of ours also attended the dinner and we had so much fun. Indeed I never gave him enough opportunity to approach closer because I was not sure if this was wise in terms of office ethics. He has a good reputation in my company for his character,...

  • PROBLEM SOLVED

    Christopher Elliott|Dec 7, 2023

    After Elizabeth Scott opens savings accounts for her kids, Bank of America completely depletes them with an $8 monthly "maintenance" fee. Is there any hope she can recover the money? In late 2019, I opened two savings accounts for my children at Bank of America. I have held an account with BofA for over 20 years, so I was able to set them up online quickly. However, since the balance was so low on each child's account ($150), I noticed that they would be charged $8 a month as a maintenance fee....

  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Dec 7, 2023

    Dollar cancels Vivian Everhart's rental when she tries to swap out an unsatisfactory car. Can she get a refund from the company, or does she have to pay for a car she couldn't use? I recently booked a rental car with Dollar through Priceline. My car did not have a front or rear license plate, so I had to bring it back to the rental location that night. The second car Dollar gave me was not the size I reserved. It was too small to accommodate my passengers. The following day, I finally got...

  • Crossword

    Dec 7, 2023

    ACROSS 1. Bag holder 6. P in mpg 9. Eye part 13. Dog 14. ____ Gershwin 15. *Eggnog ingredient 16. Hold the floor 17. ____ Mahal 18. Anti-elderly one 19. *Breaking news, to a caroler 21. *Coming, in Latin 23. ____'easter 24. "Begone!" 25. Parent-child divide 28. Fur-dwelling parasites 30. Lacrosse stick 35. Kiln for hops 37. Feline vibration 39. Little Richard's "____ Frutti" 40. Cream-filled treat 41. *Number of candles in kinara 43. Mountain goat terrain 44. *"Prancing and pawing of each...

  • HAPPY HOLIDAYS - Solution

    Dec 7, 2023

  • Sudoku, Dec. 7

    Dec 7, 2023

  • Sudoku, Dec. 7 - Solution

    Dec 7, 2023

  • JP Doodles

    Barry McWilliams|Nov 30, 2023

  • Direct Answers

    Wayne and Tamara Mitchell|Nov 30, 2023

    I am a forty-something teacher. I recently bought a house, and given that I'm a single woman, I have a huge burden to carry financially. To counter those expenses, I put out an ad for two university students. As a result, I have two twenty-something young men living with me. One of my "roommates" is pilfering things. I know he uses my facial cleanser and cotton swabs. I like to keep a store of food handy because I live in an area with ice storms, and he helps himself to my edible dry goods....

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