Make the McKenzie Connection!
Make the McKenzie Connection!
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Nancy Epstein gets a repair bill for $3,000 after renting a Turo. But what's it for? And does she have to pay? My husband and I rented a Turo for a week while we were visiting San Diego. We paid for "minimum protection" just to be on the safe side. We did not take any photos of the car in the app before or after because we took great care of the car. The day after we returned the car, I received a bill from Turo claiming $3,000 in damages (which just so happens to be the most I would be...
I was married for 35 years to the most wonderful man. He was not only my lover but my best friend. He was so good to me. However, he had a massive heart attack and died within seconds. I was in shock for days. I made a lot of bad choices. I met a man who was nothing like me but made me laugh. He started doing little things for me and invited me to his house to meet his son. We started seeing each other. Four months ago we were married, and now it is a disaster. He lives an entirely different lif...
The touchscreen on Satoaki Omori's new HP laptop computer doesn't work, and the computer has been discontinued. Can he get a full refund -- or at least a repair? I recently had a very, very painful experience when I bought an HP Envy x360 2-in-1 laptop. I received it a few months ago, and the product was defective. The touch screen did not work. I wasted 40 hours on the phone with HP tech support but could not get a replacement screen. I finally sent it back to HP for repair. HP recently told...
ACROSS 1. Falling out 5. Bottle top 8. Door fastener 12. Shoe emanation? 13. Staff note 14. Home to Buccaneers 15. Actress Spelling 16. Thor's father 17. Kidman's husband 18. *He served two nonconsecutive presidential terms 20. *JFK and RFK's relationship, abbr. 21. Foreword 22. J. Edgar Hoover Building org. 23. Pac-Man venue 26. Long and adventurous journey 30. Rudolph's Clarice, e.g. 31. Like life, according to some 34. Is it enough? 35. Jalisco plant 37. As opposed to rent 38. Grassy mound...
Dollar doesn't have the rental car Beth Bonness reserved in Atlanta, but that's not stopping it from charging her $82. Can it do that? And how does she get a refund? I recently rented a car from Dollar at the Atlanta airport. When I arrived at the airport, there was a four-hour wait for a car. There were no computer or weather issues. If I had continued waiting, I would have missed my wedding rehearsal. I tried to resolve the problem by calling the 800 number, but I could not. So I left and...
Roy Gregston's Hoover Complete Steam Mop breaks down only a few months after he buys it from Amazon. Even though he has a three-year extended warranty, no one will cover it. What's going on? Last year, I purchased a Hoover Complete Steam Mop from Amazon. On that same order, I bought a three-year extended warranty from Asurion. The unit failed a few months later. I first contacted Asurion. A representative informed me that since the steam mop is still covered by the manufacturer’s warranty, A...
Fourteen years ago I was divorced from my second wife, her idea. I'll call her Kay. But I never lost my love for her. She married again and had two children. We always remained friends, however, my new wife could not relate to that, so contact via any manner was limited. Kay divorced again about four years ago, and my wife just passed away recently. Kay sent her condolences and that has led to a meeting for coffee shortly. First, I feel guilty because my wife's passing is not even a month old,...
ACROSS 1. Zagreb native 6. Not St. or Blvd. 9. Tucked in 13. Whatchamacallit 14. Robert Redford's Sundance ____ 15. In a cold manner 16. Tiny island 17. Mad King George's number 18. Hearing, e.g. 19. *Love's late Nirvana husband 21. *Star-____ 23. *Air Supply's "Making Love Out of Nothing at ____" 24. Elementary particle 25. Tire meas. 28. Land of Israel 30. *Joe Cocker and Jennifer Warnes: "Love lifts us up where we ____" 35. Ladder crosspiece 37. Frenzied 39. London's Thames, e.g. 40....
I am currently involved in a wonderful year-long relationship with a man I've known for ten years. We dated briefly all those years ago, but I wound up marrying someone else. To make a long story short, I should have listened to the fates back then. Recently, I was contacted by another man I dated briefly right after high school. Our relationship ended in a gross misunderstanding. I thought I was getting signals from him to get lost, so I did. I was very hurt, and I have thought about him many...
Ronald Crossley's Hamilton Beach toaster oven doesn't work. And apparently, neither does the Hamilton Beach customer service department. How does he get this appliance fixed? I returned a Hamilton Beach toaster oven earlier this year because of functional and design problems that made it useless. Specifically, the upper element remains "on" in any mode and burns food. Before the return window passed, I emailed Hamilton Beach asking for at least a confirmation of their having received the...
Evonne Hopkins books a room at a bed & breakfast that doesn't have a bathroom. Can she get her money back? I booked a room at a bed & breakfast in New Albany, Ind., through SuperTravel, an Expedia affiliate. When I arrived, I discovered the room didn't have an attached bathroom. You had to go downstairs to access the bathroom. The SuperTravel website did not tell us about this. We asked for a refund, but SuperTravel refused, citing its no-refunds policy. I contend that what we purchased was not...
ACROSS 1. Desert bloomers 6. Request for tailor 9. Paul Bunyan's companion 13. Delivered by plane 14. Boiling emotion 15. Match play result? 16. Like the North vs. the South war 17. Bag, ‡ Paris 18. Nymph of lakes and springs 19. *Team that never made it to Super Bowl 21. *Last year's Super Bowl winner 23. *Safety value 24. Disfigure 25. *Birthplace of NFL 28. Roofed colonnade 30. Dr. Seuss' Yertle 35. Auctioneer's final word 37. Sea eagles 39. Popular winter boot brand 40. Largest ethnic g...
