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  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Dec 14, 2023

    Where's Erika Eng's $994? She booked tickets from Washington, D.C., to Paris in 2020. British Airways canceled her flight but never refunded the money. I booked two tickets to Paris on British Airways through Flight Network in 2020. British Airways canceled the flight because of the pandemic. I have tried for years to get a refund from Flight Network. But after numerous calls and emails, I have not received the money. Can you help me? Erika Eng, Arlington Heights, Ill. You're kidding! It's been...

  • Crossword

    Dec 14, 2023

    ACROSS 1. *Herald, Idalia or Ophelia 6. Do this in the bud 9. Parts of play 13. Cocoon dwellers 14. Paleozoic or mesozoic, e.g. 15. Alexandre Duma's "The Black ____" 16. Concerning, archaic 17. Talking Heads' "And She ____" 18. Give a speech 19. *2023 World Series winners 21. *Imploded submersible's destination 23. *Kali Uchis' "I Wish ____ Roses" 24. Don't step on it twice! 25. *Ryan Gosling's #48 Across role 28. Winter window picture 30. Imprisons 35. Aphrodite's son 37. Hindu serpent deity 39...

  • YEAR-IN-REVIEW - Solution

    Dec 14, 2023

  • Sudoku, Dec. 14

    Dec 14, 2023

  • Sudoku, Dec. 14 - Solution

    Dec 14, 2023

  • JP Doodles

    Barry McWilliams|Dec 7, 2023

  • Direct Answers

    Wayne and Tamara Mitchell|Dec 7, 2023

    I'm attracted to my manager. He was the one who showed his interest to me first by complimenting me and making wonderful eye contact. He is single and one year younger than me. Until today he only asked me out one time and that was when a close friend of ours also attended the dinner and we had so much fun. Indeed I never gave him enough opportunity to approach closer because I was not sure if this was wise in terms of office ethics. He has a good reputation in my company for his character,...

  • PROBLEM SOLVED

    Christopher Elliott|Dec 7, 2023

    After Elizabeth Scott opens savings accounts for her kids, Bank of America completely depletes them with an $8 monthly "maintenance" fee. Is there any hope she can recover the money? In late 2019, I opened two savings accounts for my children at Bank of America. I have held an account with BofA for over 20 years, so I was able to set them up online quickly. However, since the balance was so low on each child's account ($150), I noticed that they would be charged $8 a month as a maintenance fee....

  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Dec 7, 2023

    Dollar cancels Vivian Everhart's rental when she tries to swap out an unsatisfactory car. Can she get a refund from the company, or does she have to pay for a car she couldn't use? I recently booked a rental car with Dollar through Priceline. My car did not have a front or rear license plate, so I had to bring it back to the rental location that night. The second car Dollar gave me was not the size I reserved. It was too small to accommodate my passengers. The following day, I finally got...

  • Crossword

    Dec 7, 2023

    ACROSS 1. Bag holder 6. P in mpg 9. Eye part 13. Dog 14. ____ Gershwin 15. *Eggnog ingredient 16. Hold the floor 17. ____ Mahal 18. Anti-elderly one 19. *Breaking news, to a caroler 21. *Coming, in Latin 23. ____'easter 24. "Begone!" 25. Parent-child divide 28. Fur-dwelling parasites 30. Lacrosse stick 35. Kiln for hops 37. Feline vibration 39. Little Richard's "____ Frutti" 40. Cream-filled treat 41. *Number of candles in kinara 43. Mountain goat terrain 44. *"Prancing and pawing of each...

  • HAPPY HOLIDAYS - Solution

    Dec 7, 2023

  • Sudoku, Dec. 7

    Dec 7, 2023

  • Sudoku, Dec. 7 - Solution

    Dec 7, 2023

  • JP Doodles

    Barry McWilliams|Nov 30, 2023

  • Direct Answers

    Wayne and Tamara Mitchell|Nov 30, 2023

    I am a forty-something teacher. I recently bought a house, and given that I'm a single woman, I have a huge burden to carry financially. To counter those expenses, I put out an ad for two university students. As a result, I have two twenty-something young men living with me. One of my "roommates" is pilfering things. I know he uses my facial cleanser and cotton swabs. I like to keep a store of food handy because I live in an area with ice storms, and he helps himself to my edible dry goods....

  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Nov 30, 2023

    Tyson Love's Airbnb is a mess. Worse, the company will only refund $14 of his rental fee, even though he bought cleaning supplies and cleaned the rental himself. Is that fair? I recently rented a home for three nights through Airbnb in Jacksonville, Fla. The pictures posted by the host did not match the property. The home was damaged and dirty. The sofa in the living room was peeling and dilapidated. One of the exterior doors had mold growing on it and would not close all the way. And the toilet...

  • PROBLEM SOLVED

    Christopher Elliott|Nov 30, 2023

    Sue Canavan is moving into a senior living facility. But before she does, ADT wants $2,089 from her. Is that fair? Last summer, my ADT alarm was not working correctly. My husband was not well and died in mid-August. I scheduled a service call with ADT shortly thereafter. The technician told me the system needed an upgrade. Being newly widowed and in shock (and feeling that I needed the alarm), I signed a five-year agreement. I sold my house recently and have moved to senior housing, where I no l...

  • Crossword

    Nov 30, 2023

    ACROSS 1. Loaded up 6. Tube in old TV 9. Pouches 13. Tequila source 14. Stick in water 15. Jig's French cousin 16. TV's "____ Secretary" 17. Money in Myanmar 18. Photoshop maker 19. *Result of multiplication 21. *Whole number 23. *Say 2+2 is 5, e.g. 24. Arctic floater 25. Dashboard acronym 28. Fountain serving 30. Spanky or Alfalfa 35. Short for "hurry up" 37. Live bait 39. Turn upside down 40. Cassette contents 41. Retire from military, for short 43. Jason's vessel 44. Sicker 46. "Sight for ___...

  • MATH 101 - Solution

    Nov 30, 2023

  • Sudoku , Nov. 30

    Nov 30, 2023

  • Sudoku , Nov. 30 - Solution

    Nov 30, 2023

  • JP Doodles

    Barry McWilliams|Nov 23, 2023

  • Direct Answers

    Wayne and Tamara Mitchell|Nov 23, 2023

    My sister and I are very close, and we don't keep things from one another. Recently she shared with me concerns about her sex life, or lack thereof. She feels like there is something wrong with her because her husband is not attracted to her. They have been married for 15 years. A couple of weeks ago I was on the Internet and highlighted my brother-in-law's name to send him a message. Well, when I did a box appeared, and it stated where he was online. At first, it said he was in a bisexual...

  • PROBLEM SOLVED

    Christopher Elliott|Nov 23, 2023

    It's been four months since Brigitte Yvon bought her garage shelving along with installation from Home Depot. But no one has installed it yet. Can she get a refund? I purchased garage shelving from Home Depot last spring. The shelving, including parts and labor, cost about $10,000. I was able to schedule an installation for about five months later. I reached out to my contact at Home Depot to confirm the installation date. My contact verified in writing that the installation would happen on...

  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Nov 23, 2023

    Debbie Kim is shocked to find a $150 charge from Lyft on her credit card. What did she do -- and is there a way to undo it? I was on a 10-minute Lyft ride to my friend’s apartment in Toronto today. Shortly after I arrived, I received a notification from Lyft that it was charging me $150 for damage to the car. Lyft sent me pictures of the back seat of a Honda Accord with mud stains on the floor. I do not recognize the photos, and I'm not even sure if it was the same car I was in. The photos don't...

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