Make the McKenzie Connection!
Make the McKenzie Connection!
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The vacation rental Carol Wilson books for her group through Vacasa is infested with rats and insects. Vacasa offers to refund one night. Can they get all of their money back? I planned a trip for a group from a small rural town in Kansas. I booked a vacation rental in Galveston, Texas, through Vacasa. From the start, the stay was truly horrible. The house had not been cleaned. As the days went by, things only deteriorated. We found rats, cockroaches, and bedbugs. The air conditioner went out,...
Leslie Luke orders dresses from an online store, but he never receives them. Why won't his credit card help him get a refund? Last summer, I ordered dresses from the Krismile online store. I paid $241 with my Citi credit card. I never received the dresses. I exchanged emails with the business in an attempt to resolve the problem. Finally, I contacted Citi in March to file a credit card dispute. Citi claimed it mailed a letter to me to fill out, but I didn't get it. In April, I called Citi, and a...
ACROSS 1. "Planted" customer 6. Pie and mode connection (2 words) 9. *Atomic ____ unit 13. Salk's conquest 14. Beesly of "The Office" 15. Secret storage 16. CrËme de la crËme 17. Flow alternative 18. a.k.a. vampire 19. *Any substance in chemistry 21. *Periodic table entry 23. Douse or soak 24. Pavarotti's song 25. Between Big and Wolf 28. Mattress description 30. *Positively charged particle 35. Elevator manufacturing giant 37. Horsefly 39. Rabbit trap 40. Sure or uh-huh 41. Saintly rings 43. No...
After reporting several fraudulent charges on her Costco Citi Card, Jeanne Vaul gets a new card. But Citi won't reverse the fake charges. What's going on? I need your help with several fraudulent charges on my Costco Citi Card. I reported the charges as soon as I saw them. Citi locked the card and sent me a new one. But when I tried to activate the new card, I received a message that someone had already used the new card. I reported the problem to Citi. It locked the new card and sent me...
I am concerned about a relationship, but it is not my own. My nephew aged 21 is planning to get married this November. While I think he is young, I think the bride to be is far too young at only 17. My nephew was home-schooled through half of high school, and she was raised on a ranch and home-schooled as well. In other words, she has no real life experience. They have never dated anyone else. To top it off, he is financially irresponsible and currently holds a low paying job, while she has...
American Airlines downgraded Thomas Sennett and his family to economy class on their flights from Boston to Phoenix. Why isn't it refunding the fare difference? Last year, my family and I had first-class tickets on American Airlines to fly from Boston to Phoenix. American Airlines delayed that flight and rebooked and downgraded us to coach class on another flight. A few days later, I received an email from American Airlines that it had refunded the fare difference between first class and...
Samsung offers Joe King a refund for his home security starter kit but then refuses to pay him. Can it do that? I purchased a Samsung SmartThings ADT Home Security Starter Kit and accessories from Lowe's last year. A short while later, Samsung ended support for it and offered refunds to customers. I submitted my refund request in April 2022, and Samsung approved my refund in August, but only after I filed a complaint with the BBB. Samsung initially denied my claim because it said Lowe's was not...
ACROSS 1. Interest in a venture 6. Hundredweight, acr. 9. Med. sch. requirement 13. ____ the tail ___ the donkey 14. Duran Duran's 1982 hit 15. All plants and animals 16. Part of an eye, pl. 17. Go for the bull's eye 18. Reduction/oxidation portmanteau 19. *Best selling author of the 2000s 21. *Billboard's music artist of the 2000s 23. Chicken ____ ____ king 24. From a thrift store 25. Class-conscious grp. 28. Formerly, once 30. Marine mammal in famous Beatles' song 35. Fabled fliers 37....
I dated a woman I work with for four years. In both our minds we were soul mates. A year and a half ago she broke it off. I never found out the real reasons. After we broke up she would still tell me she loved me and we were soul mates. Of course, at the same time, she was dating another man, a married man. But it's worse than that. In college this guy stalked her--her words, not mine. Now, of course, she'll claim he was "just observing me." She is still dating him. He is still married. He...
What happened to Michael Kivel's refund from Avis? The company promised him his money after he had to cancel his car rental reservation. Is the money lost? I recently reserved a tour, which included a rental car with Avis. But earlier this year, shortly before leaving, I got sick. My doctor said that I should not travel. I logged on to the Avis website and canceled the reservation for the car rental. I logged on the same website again approximately one week later to confirm the cancellation. The...
Laura Lowry's Sollevare wine cooler doesn't work, and neither does the replacement. Who does she talk to about a refund? Last year, I bought a Sollevare wine cooler from Lowe's that was supposed to have a reversible door. It was one of the main reasons I bought this particular unit. The cooler I received had no means of reversing the door. We finally got a hold of customer service at Sollevare, who then shipped us out the correct door. Within three months of the purchase, the unit started...
ACROSS 1. In the middle of 6. "____, the Beloved Country" 9. Start of "The Night Before Christmas" 13. Anoint 14. *"...three strikes, ____'re out, at the old ball game" 15. Capital of Egypt 16. *Yanees owner, George ____brenner 17. Mandela's org. 18. Back street 19. *Walk-off move (2 words) 21. *One of MLB countries 23. Start an engine 24. Salvador Dali's muse 25. Old French coin 28. Select 30. Pass, as time 35. Antonym of is 37. Rumpelstiltskin's weaver 39. Virgo's brightest star 40. Snack, in...
I don’t know whether to call it jealousy or insecurity. My husband and I have been married almost 30 years. Last year at my husband’s surprise birthday party, one of my friends asked who a certain woman in the room was. When I asked why, she said, “She and your husband have been making eye contact all night, and he seems to be paying her a lot of attention.” From there on, I started watching the behavior between them. My husband participates in a sport with this woman’s husband, and at times...
