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  • My Amazon package never arrived. Now they're hiding behind a freight forwarder placement or refund

    Christopher Elliott|Sep 12, 2024

    I am going back and forth with emails and keep getting an automated message about what I said before. I called Amazon, and a representative promised to share my information with the department handling lost freight forwarder information. She said the department would get back to me in 24 to 48 hours. I have heard nothing from Amazon. Have you ever dealt with a situation like this? Can you give me some guidance on this matter? Mirella Veen, Retreat Estate, St. Maarten This is the first case invol...

  • Can a travel insurance app really keep you safer? Here's the surprising answer

    Christopher Elliott|Sep 12, 2024

    A travel insurance app may be the last place you'd look when you're concerned about safety. But for experienced travelers, it is becoming a first stop. Take Rasa Urbonaite, who always relies on the Allianz travel insurance app when she travels. It supplies her with safety information about her destination, including places to avoid and notifications of any potential dangers. "My first concern when traveling alone is safety," says Urbonaite, the chief marketing officer for a wedding planning...

  • FALL'S IN THE AIR

    Sep 12, 2024

    ACROSS 1. Furry bamboo consumer 6. Cuban dance syllable 9. 100-meter race, e.g. 13. S-shaped moldings 14. Excessively theatrical actor 15. Chap 16. Will alternative 17. Sailor's affirmative 18. At full speed 19. *Cause for fall celebration 21. *Apple-related game 23. European Union, acr. 24. Hawaiian tuber 25. Pen on a farm 28. Color of a bruise 30. *Pumpkins and squash, e.g. 35. "Give me your tired, your ____...." 37. "____ Free," movie about lions 39. Disdain 40. Caribbean color 41. Shiny...

  • FALL'S IN THE AIR - Solution

    Sep 12, 2024

  • Sudoku, September 12

    Sep 12, 2024

  • Sudoku, September 12 - Solution

    Sep 12, 2024

  • JP Doodles

    Barry McWlliams|Sep 5, 2024

  • Upside Down, Inside Out

    Wayne and Tamara Mitchell|Sep 5, 2024

    I'm in my mid-30s, with a huge problem concerning an ex-girlfriend. This girl I loved and still do. There was a horrible breakup. I haven't spoken to her in a year, but not a day goes by I don't think of her. The breakup was due to my lack of commitment. She wanted marriage and children, and I dragged my feet. We were only together a year and a half, but she wanted to speed things along and I just could not give her what she wanted. After we parted we remained friends. We hung out or went out to...

  • Help! NCL and Chase are arguing about my $250 refund, but I just want my money back

    Sep 5, 2024

    Linda Carnivale wants her $250 cruise deposit refunded. But now her bank and cruise line are arguing over who is responsible for the money. Does it matter? And can she get her money back? Q: Last year, I canceled a cruise on NCL after paying a $250 deposit. I explained that the credit card used to make the deposit was closed. NCL told me to obtain a letter from Chase confirming the closed account. Once NCL received it, the cruise line said it would send me a check. I followed NCL's instructions....

  • Quest Diagnostics charged me $3,437 for a blood test. But I should be covered!

    Christopher Elliott|Sep 5, 2024

    Why is Quest Diagnostics sending Maria Jacobson a $3,437 bill for her blood test? Her insurance company should cover it -- or should it? In 2022, I went to a Quest Diagnostics location in Issaquah, Wash., for a blood screening test. At the time, I gave an employee my health insurance information. Quest Diagnostics sent me a bill for $3,437. It looks like they didn't use my health insurance information, so I was billed for the full amount. I have contacted Quest Diagnostics repeatedly to get...

  • AT THE SUPERMARKET

    Sep 5, 2024

    ACROSS 1. Marriott hotel chain 6. Lockheed Martin Corporation @NYSE 9. Desert in central Asia 13. Tinder user? 14. Distinctive period in history 15. Munchausen's title 16. Likewise 17. Campfire leftover 18. Jason Bateman/Laura Linney TV drama 19. *Traditionally clipped 21. *OS in POS at the supermarket 23. Bro's sibling 24. "____ there, done that" 25. T in Greek 28. FBI's cold one 30. Windshield ____, pl. 35. "The ____ for Red October" 37. Coach of Dallas Mavericks 39. Bow's partner 40. Black...

  • AT THE SUPERMARKET - Solution

    Sep 5, 2024

  • Sudoku, September 5

    Sep 5, 2024

  • Sudoku, September 5 - Solution

    Sep 5, 2024

  • JP Doodles

    Barry McWilliams|Aug 29, 2024

  • One-sided

    Wayne and Tamara Mitchell|Aug 29, 2024

    I am divorced with two grown daughters in their 20s. Both my ex and I are remarried. He lives in a distant city. Both daughters are married, and one has two boys and the other one boy. My problem is the lack of interest my ex-husband shows in his daughters. My youngest daughter is getting her master's degree and invited her dad to come to her graduation. Also, she bought a new house two years ago and has a little boy, neither of which he has seen. Her invitation to the graduation was greeted...

  • Aer Lingus made me miss my flight. Then it charged me these booking fees!

    Christopher Elliott|Aug 29, 2024

    Catriona Garry misses her flight from Edinburgh to Boston because there's only one ticket agent at the airport. Can she get $1,200 in rebooking fees refunded? I missed my flight from Edinburgh to Dublin because of Aer Lingus’ lack of staffing. There was just one member of its Edinburgh airport staff to check in passengers for all flights that day. This complete lack of personnel resulted in me and more than 20 other passengers waiting over three hours in line to check-in. We all missed our f...

  • I ordered a nightstand from Amazon. Where is it?

    Christopher Elliott|Aug 29, 2024

    Where's the nightstand Inna Zaychik ordered from Amazon? The company says it's been delivered, but she doesn't have it. Can she get a refund? I ordered a nightstand on Amazon recently, but it was never delivered. I never even got a confirmation email that it was delivered or an image of the package. An Amazon representative confirmed in an online chat that the delivery status was changed to "delivered" by mistake. Yet an Amazon account specialist now claims that it was delivered and refuses to...

  • THE 1930s

    Aug 29, 2024

    ACROSS 1. Doorframe part 5. *The Swing Era or ____ Band Era 8. T-cell killer, acr. 11. Arabian chieftain 12. Actress Sorvino 13. Excessively fat 15. Chore list 16. Second word in fairytale? 17. Doled out cards 18. *1933 movie monster (2 words) 20. Eyeball 21. Golf aid 22. French vineyard 23. *Larry or Curly or Moe 26. Between delta and zeta 30. ____ B vaccine 31. Ciphering machine 34. Kind 35. Black and white cookies 37. ___ chi 38. Fender bender consequences 39. Light beige 40. *First white...

  • THE 1930s - Solution

    Aug 29, 2024

  • Sudoku, August 29

    Aug 29, 2024

  • Sudoku, August 29 - Soution

    Aug 29, 2024

  • JP Doodles

    Barry McWilliams|Aug 22, 2024

  • Ill-gotten Gains

    Aug 22, 2024

    Over four years, I've become great friends with a guy in my small community. He moved into town from a large metro area, and we met through common interests--motorcycling, surfing, and boating. We also share the same sense of humor, the same interest in world events, and common interests in just about everything else. He and I, along with our wives, have become close. I knew all along he'd made a considerable amount of money in the cash advance or payday loan business. I know this type of...

  • Downgraded on my ITA Airways flight. Why can't I get a refund?

    Christopher Elliott|Aug 22, 2024

    When ITA Airways changes Rocco De Mella's plane from Miami to Rome, he loses the seat upgrade he bought. An airline representative promises him a prompt refund. But six months later, the airline still has his money. I flew from Miami to Rome on ITA Airways recently with my wife. I paid an extra $160 for two upgraded seats. ITA Airways changed the type of aircraft, so we were downgraded to economy class. When we checked in, an ITA Airways representative promised we would get a refund. He gave us...

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