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  • PROBLEM SOLVED

    Christopher Elliott|Nov 3, 2022

    Steven Pearson's Whirlpool refrigerator doesn't work. It's also leaking and has caused $4,200 in damage to his kitchen floor. Why won't Whirlpool respond to his request for help? I need help with a Whirlpool refrigerator that has damaged my kitchen. I have experienced nothing but issues with the appliance since I got it in 2020. The ice maker doesn't work. The leaky refrigerator caused $4,200 of damage to my kitchen floor. Whirlpool asked me to fill out a claim form, which I did. But I have not...

  • TRAVEL TROUBLESHOOTER

    Christopher Elliot|Nov 3, 2022

    When Lufthansa cancels Nancy Plasschaert's flight, her online agency offers her a full refund. But almost a year later, the airline is still holding onto her $3,450. How can she get her money back? I booked four Lufthansa tickets from Brussels to San Francisco through Kiwi.com in 2021. Lufthansa canceled the flight. Kiwi.com offered to request a refund. We have received two automated responses so far, but no refund. I have not yet contacted Lufthansa directly since Kiwi.com is our online travel agency. It's been a year since Kiwi promised to...

  • Crossword

    Nov 3, 2022

    ACROSS 1. Canned meat 5. Like low relief 8. First prime number 11. Itty bit 12. Deity, in Sanskrit 13. Adams of "Summer Of '69" fame 15. Wild plum in gin fizz 16. *Type of mountain goat 17. *Nest for an eagle 18. *Plant and animal lover 20. *Dapple animal mark 21. *Conform, according to Darwin 22. Battleship game success 23. Summer shoe 26. Famous Roman historian 30. Don McLean: "A long, long time ____..." 31. Diaphragm spasm 34. Reluctant 35. Whatchamacallit 37. "Days of ____ Lives" soap opera...

  • ANIMAL WORLD - Solution

    Nov 3, 2022

  • Sudoku - Novembe5 3

    Nov 3, 2022

  • Sudoku - October 3 Solution

    Nov 3, 2022

  • JP Doodles

    Oct 27, 2022

  • Direct Answers

    Wayne and Tamara Mitchell|Oct 27, 2022

    Each day, I feel I am merely existing and not living. I was widowed at 32 and have remained single. I feel unfulfilled with my job, my kids, and in this small town. I've always been restless, but I always made do. My kids are teenagers. As I get older, I want to do something drastically different with my life. A year ago, I corresponded with a man living in Alaska. I chickened out because it seemed too hard. I didn't feel I could live in the Alaskan bush after spending all my life taking indoor...

  • PROBLEM SOLVED

    Christopher Elliott|Oct 27, 2022

    When Vivian Glassman's refrigerator stops working, a Sears technician refuses to service the appliance. The reason? It's not in the kitchen. Does she still have to pay $75 for the service call? I have an annual service contract with Sears for my appliances, which costs $50 per month plus $75 for each service call. I had a problem with my GE Profile refrigerator a few weeks ago. The earliest they could offer a service call was 12 days later. I tried desperately to change the date because of the...

  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Oct 27, 2022

    Almost a year after another driver rear-ends his Hertz rental, Michael Edgar receives a demand for an additional $658. How can he get the company to drop the bill? I rented a car from Hertz more than a year ago. Another motorist rear-ended my rental. I was slightly hurt, and the rental sustained minor damage to the bumper. I followed all the rules during the claims process. The other driver's insurance paid a $2,000 claim to Hertz. A Hertz representative told me the claim was closed. I got a...

  • Crossword

    Oct 27, 2022

    ACROSS 1. Tart spicy quality 5. *Senators each represent an area on it 8. Jamaican rub 12. Succulent medicinal plant 13. Tiny piece 14. Home to Burj Khalifa 15. Sail support 16. Sensory input 17. Bedazzle, e.g. 18. *One making SCOTUS nominations 20. Grape holder 21. Japanese cartoon 22. Drunkard's sound? 23. *First Lady, acr. 26. Singer, songwriter, musician Jon ____ 30. Stumblebum 31. Kind of monkey 34. In a little while, to Shakespeare 35. Speedily 37. M in rpm, abbr. 38. North face, e.g. 39....

  • CIVICS 101 - Solution

    Oct 27, 2022

  • Sudoku - October 27

    Oct 27, 2022

  • Sudoku - October 27, Solution

    Oct 27, 2022

  • JP Doodles

    Barry McWilliams|Oct 20, 2022

  • Direct Answers

    Wayne and Tamara Mitchell|Oct 20, 2022

    Good morning. A very early morning, I might add, because I'm finding it hard to sleep. I'm involved with a man who loves me deeply and would do anything for me, but who doesn't know who he is? He had a very sorrowful childhood. His father died young, and his mother was left to raise the children alone. She could handle the girls fairly well, being one herself, but she didn't know what to do with the boys. So Will and his brothers were sent to boarding school. The light of Will's life became his...

  • Crossword

    Oct 20, 2022

    ACROSS 1. Big splash, in the audience 6. Diminish 9. Miss America's accessory 13. Wear away 14. V 15. Nile's mouth, e.g. 16. Enter password (2 words) 17. Poetic "even" 18. Misbehave (2 words) 19. *"Carpool Karaoke" James ____ 21. *"The Tonight Show" longest-serving host 23. Negative conjunction 24. One of Five Ws 25. Communications regulator, acr. 28. Australian palm 30. Branch of traditional medicine, adj. 35. Monet's water flower 37. Succotash ingredient 39. Indian side dish 40. Like dental...

  • TV HOSTS - Solution

    Oct 20, 2022

  • Sudoku - October 20

    Oct 20, 2022

  • Sudoku - October 20, Solution

    Oct 20, 2022

  • JP Doodles

    Barry McWilliams|Oct 13, 2022

  • Direct Answers

    Wayne and Tamara Mitchell|Oct 13, 2022

    My wife and I are newlyweds, and we have had our first fight. We were out of town on vacation. To make a long story short, we got on each other's nerves due to the flight delays. After a huge argument, we came home separately. She wants a divorce after only three months of marriage. She is a dominant person, a spoiled brat, a daddy's girl, and a Leo by zodiac. By nature, I am an impatient person and a Taurus. I am not now in our home and desperately want to reconcile. I suggested counseling,...

  • TRAVEL TROUBLESHOOTER

    Christopher Elliott|Oct 13, 2022

    When American Airlines cancels the last leg of Sandy Burchett's flight, it offers to cover the cost of her next flight. So what's with the $1,147 charge on her credit card? I have a problem with an American Airlines ticket. I recently flew from San Angelo, Texas, to Washington, D.C. On a stopover in Dallas, American Airlines canceled my connecting flight. The airline rebooked me on a flight later that day, but it also canceled that one. I received a notice on the American Airlines app saying I...

  • PROBLEM SOLVED

    Christopher Elliott|Oct 13, 2022

    Vanessa Wilkins is trying to get a refund from Live Nation for her Muna concert tickets. But it's been four months, and the company can't help her. Or can it? I've been trying to get a refund for Muna concert tickets on Live Nation. The company says I should be able to resell them on the website, but every time I try, it gives an error page. I have no option but to try and reach out to you to help me get a refund. I have tried their chat function, email, social media, and phone and have...

  • Crossword

    Oct 13, 2022

    ACROSS 1. Food-contaminating bacteria 6. *Meliae are nymphs of the ____ tree in Greek mythology 9. Chris Hemsworth's superhero role 13. Come by without warning (2 words) 14. Type of patrol 15. You are 16. "That is," Latin 17. *Half man, half goat 18. German surrealist Max 19. *One-eyed giants 21. *One part human, part divine 23. Eastward compass bearing 24. Gauche or Droite, in Paris 25. Bar bill 28. Convenience 30. "Stop right there!" 35. 15th of March 37. Loot 39. State indirectly 40. *Collect...

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