Make the McKenzie Connection!
Make the McKenzie Connection!
Sorted by date Results 1 - 4 of 4
British Airways canceled Maureen Kelleher's flight from Cairo to Boston and rebooks her on a different airline. But it also downgrades her from business class to economy class. Is she entitled to a refund? I just completed a Road Scholar trip to Egypt. But on the trip home, British Airways canceled my flight four hours before its scheduled departure. My ticket on British Airways was in business class, but British Airways rebooked me on Egyptair in a leftover seat at the back of the plane in...
After Budget finds animal hairs in Bernard Sia's rental car, it charges him a $125 cleaning fee. But Sia doesn't have a pet -- and that's not the only problem. Budget charged my credit card a fee of $125 after finding animal hair in a rental car that I returned. I do not have any pets, and the people I stayed with on my trip to Austin, Texas, do not have any pets. I asked for a damage report. It is not clear how they determined that what they found was animal hair. Additionally, they made the...
Keith Dawe has been waiting for his refund from Expedia since 2020. But neither the online agency nor his airline can find the missing money. Where is it? I need help getting a refund from Expedia. I booked two roundtrip Air Transat tickets from Toronto to Paris through Expedia back in 2020. I had to cancel the flights. Under the refund rules during the pandemic, Expedia said I could get my money back. Expedia said it would process the refund in a matter of weeks. I waited a few months, but the...
After Elaine Simmons' flight reservation is lost, she pays an extra $1,796 to get to her NCL cruise. Why won't the cruise line help her recover the money? Q: I recently took a Western Mediterranean cruise with my family, which included flight arrangements made through Norwegian Cruise Line (NCL). On the morning before our scheduled departure, we tried to check in online, but the first leg of our flight was not showing up on the Delta Air Lines app. We contacted the NCL air department. A...
