Make the McKenzie Connection!
Make the McKenzie Connection!
Sorted by date Results 1 - 4 of 4
After John Bernath cancels his flight from Amman, Jordan, to Tel Aviv, a Booking.com representative promises him a full refund. So why has he received nothing? Last year, I bought two roundtrip flights from Amman, Jordan, to Tel Aviv through Booking.com. The tickets on Royal Jordanian Airlines were refundable. In November, I called to cancel my tickets and spoke with a Booking.com representative, who said I would get my money back, minus a cancellation fee of about $16, in about two weeks. Two w...
Glen Hartness books the wrong night at a La Quinta hotel through the Priceline app. Why won't Priceline refund the erroneous booking? I'm trying to get a refund from Priceline for a booking that, on the surface, appears to not be eligible for a refund. However, it is hard for me to believe that Priceline can keep my money for this mistake. Here's what happened: I booked a room at a La Quinta Hotel in Austin, Texas, for one night. While at the hotel that night, I decided to extend my stay...
Cathy Balsewich's travel advisor offers her a $200 resort credit at a hotel in the Turks & Caicos. Why doesn't it work -- and who is responsible? I wanted to book a trip to the Turks & Caicos last year. My travel advisor recommended Apple Vacations and said it had a promotion that offered a $200 resort credit. I booked the trip, but when we checked out, a hotel representative said the $200 credit was not valid. It had expired the month before we traveled. Apple eventually offered us a $200...
Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed -- and will the charge stick? I took a Lyft recently in New York. I did not damage the vehicle, but after the ride, Lyft charged me a $150 damage fee. Initially, my bank flagged the charge as fraud. However, when I contacted Lyft and asked for an explanation, the company claimed I caused damage to the car. Lyft also sent photos that the company said the driver had shared. I did not cause any damage...
